Placeholder text - final policy will be added before launch.
When you contact us we receive your name, email, message, IP address, and browser user-agent string. When you become a customer we additionally store billing reference data and the Xtream username we issued you.
To deliver the service, communicate with you about it, and meet legal obligations.
We do not sell or rent personal data. We share only what is strictly required with payment processors and the help-desk system that handles our tickets.
Tickets are retained for 24 months. Billing records are retained for the period required by law.
You may request a copy of your data or its deletion at any time by opening a ticket.